Returns & Exchanges
Have A Return? We'd Be Delighted To Handle That for you!
We want your experience to be one of joy, being pleasantly surprised, excited,< tails waging not only for your furry family but for yourself. Our policy is that if you are not totally happy with the product for any reason, then return it. We would ask that your return is within 30 days of the date that the package was shipped.
That item needs to be shipped back to us with all the original packaging, tags, stickers and merchandising materials. This will also include a copy of your receipt. We do not pay for return shipping.
When item(s) are returned in 30 day from the ship date we will refund your money or exchange your product only if it meets the conditions above. However, we hope that you will have a tail wagging experience the first time. If not we are here for you!