North West Pet Resort Shipping Policy

All items that are in-stock ship within 2 business days vía USPS, and will arrive
within three to seven business days from the ship date. In the event of a delay,
we will notify you by email. It is important to note that these are estimated shipping times and are subject to availability of products and/or manufacturer';s availability. If a product you have ordered is out of stock or on back order, we
will contact you with a shipment date and you can decide to either keep the
order as is, cancel the item or cancel the entire order. If you need to verify stock
information and availability prior to placing your order, please contact customer
service at